Our Team

Get to know the Chrysalis Collective crew.

About Ainsley

Our Director and Senior Support Coordinator, Ainsley Ackerman, has worked in the National Disability Insurance Scheme (NDIS) space for over 3 years as a Support Coordinator and more recently as a Team Leader in Support Coordination. Prior to this, Ainsley worked in Disability Employment Services as an Employment Consultant and comes from a strong customer-centered background.

Ainsley has both worked and lived experience in the disability sector, and understands the ‘what, when, why and how’ of finding and linking in the right supports and services to help NDIS participants achieve their goals and live a full and happy life.

She is passionate about helping others, making a positive impact, and ensuring that everyone has equal opportunity and support. To Ainsley, it is all about connecting with people, understanding their needs and problem-solving in order to make a difference in people’s lives.

Ainsley was born on the Sunshine Coast, relocating to the Bundaberg region at the age of 12 to live the farm life. Returning to the Sunshine Coast in 2014, Ainsley has continued to enjoy the coastal lifestyle since.

In her free time, Ainsley is a self-care queen. She loves reading, visiting the beach and a quiet day at home. Ainsley also enjoys spending time with family and friends, and attending regular Reformer Pilates classes.

Ainsley is offering Level 2 Support Coordination and Psychosocial Recovery Coaching, and works full time hours Monday to Friday.

Please reach out if you want Ainsley on your support team!

Qualifications and Experience:

Certificate IV in Youth Work
Mental Health First Aid
First Aid
CPR
Lived experience
Disability Employment Specialist 2020-2021
Team Leader - Support Coordination 2023-2024
Support Coordinator 2021-Present

About Jade

Our Director and Senior Support Coordinator, Jade Clarke, brings with her over 5 years combined experience in the National Disability Insurance Scheme (NDIS) space as a child representative, Local Area Coordinator and Support Coordinator.

Jade has worked and lived experience in the disability sector collaborating closely with both children and adult NDIS participants with a variety of impairments including:

  • Intellectual;
  • Cognitive;
  • Neurological;
  • Sensory;
  • Physical; and
  • Psychosocial.

Jade is a motivated and high performing professional with experience in accounts payable and receivable, bookkeeping and payroll as well as coordination, operational, project management and administration roles in government, private and not for profit sectors.

Jade has supported numerous family members with illness and disability, and has had to personally navigate a plethora of government systems such as Medicare, Centrelink, QLD Health, QCAT, Aged Care and NDIS from a consumer perspective. This experience has brought invaluable knowledge and skills to her role in Support Coordination and her clients continue to appreciate the advice and wisdom she can bring to the table.

Jade has lived on the Sunshine Coast since the early 90s. She is a wife, a mother, a carer and has managed a small family business whilst continuing to be employed in the local community for the last 12 years.

She has a passion for home and interior design, a flare for writing, a love of animals, enjoys baking, and is in her element when entertaining and spending time with family and friends.

You know what they say! If you want something done, ask a busy person!

Jade is offering Level 2 Support Coordination and will be working full time business hours Monday to Friday.

Please reach out if you would like Jade on your support team!

Qualifications and Experience:

Small business owner since 2013
Certificate III in Business Administration
Certificate I and II Information Technology
Mental Health First Aid
First Aid
CPR
Lived experience
Child Representative
Local Area Coordinator 2020-2022
Support Coordinator 2022-Present